Extra Filling | Cloudway Original

To keep your pillow in the best condition, consider using a pillow cover as well as a pillow case to keep it clean and protect it from daily wear. Regularly fluff the pillow to maintain its shape and comfort. 

Our pillows are washable, though dry cleaning is recommended. If you prefer to machine wash, use a low temperature with mild detergent, then tumble dry at low heat, adding a few clean, dry tennis balls to the dryer to help fluff the pillow. Do not bleach or iron it. If the pillow has any small stains, you can try spot cleaning with a mild detergent and warm water and then air dry completely. 

Our shipping typically takes 5-7 business days via FedEx or UPS. We do not ship with Signature Required, so you do not have to be home to accept your package. For more info, check out the FAQ page.

We're confident in the quality of our products, however we understand that you may change your mind. You may return our products for any reason within 60 days. All returns are subject to a $9.95 return fee deducted from your refund amount. We are not able to refund items that have been modified or are dirty, stained, or damaged. Please email support@cloudwaypillows.com and be sure to indicate your original order number, and we’ll send over our return instructions. Once we receive your item(s), we’ll issue your refund within two business days to your original form of payment.